The Metropolitan Municipality has created a Unified Citizens' Information System for COVID-19

The new Unified Information System (EIS) on COVID-19 issues is already active on the Sofia Municipality website. The system was built with the free assistance of the Sofia office of SAP Bulgaria, an affiliate of the global software leader SAP SE in Bulgaria.

The platform is accessible through the COVID-19 page of Sofia Municipality at https://www.sofia.bg/covid-19 and provides citizens with short, accurate and up-to-date information on the main issues - what to do if we have doubts that we are have been in contact with infected persons; what to do if we are old or disabled people; what to do if we have children, if we are soon back from abroad, etc.

The system is interactive, with easy navigation leads the user to the specific case of interest, and the information is constantly updated. Its purpose is to provide the most up-to-date and useful information in one place, without the need for citizens to visit different pages of different institutions. In addition, the EES facilitates feedback on the problems of the people of Sofia, what they are worried about and what difficulties they are experiencing, and volunteers and donors can declare their capabilities to assist.